Privacy Policy

Last Updated: April 26, 2026

Lucky Hits Inc. ("we", "us", or "our") operates this website, retail store, and related services (the “Services”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase (online or in-store), or otherwise interact with us.

By using our Services, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment confirmation details
  • Account login information (if applicable)
  • Customer service communications

Transaction Information

  • Products purchased
  • Order history
  • Payment method (processed securely via third parties)

Automatically Collected Information

  • IP address
  • Device type, browser, and operating system
  • Website usage data (pages visited, time spent, interactions)
  • Cookies and tracking data

In-Store Information

  • Purchase details
  • Basic contact information if provided during transactions or promotions

2. How We Collect Information

We collect information through:

  • Direct interactions (orders, forms, emails, in-store purchases)
  • Automated technologies (cookies, analytics tools)
  • Third-party providers (Shopify, payment processors, shipping carriers, marketing tools)

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates and account information
  • Improve our website, products, and services
  • Prevent fraud and protect our business
  • Comply with legal obligations
  • Send marketing communications (you may opt out at any time)

4. Sharing Your Information

We may share your information with:

  • Shopify (our e-commerce platform)
  • Payment processors (e.g., credit card providers)
  • Shipping and fulfillment partners
  • Marketing and analytics providers
  • Service providers who help operate our business

We may also disclose information:

  • To comply with legal obligations
  • To protect our rights, customers, or business
  • In connection with a business transaction (e.g., sale or merger)

5. Shopify & Third-Party Services

Our store is hosted on Shopify. Your information may be processed by Shopify and its partners to provide and improve services.

To learn more, visit: https://privacy.shopify.com

Third-party providers have their own privacy policies governing how they use your information.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Operate and improve our website
  • Analyze traffic and usage
  • Personalize your shopping experience
  • Support marketing and advertising

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Opt out of certain data sharing for advertising

To exercise your rights, contact us using the information below.

8. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no system is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your information as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

10. Children’s Privacy

Our Services are not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.

If you believe a minor has provided us with information, please contact us to have it removed.

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.

12. International Users

Your information may be transferred and processed outside your state or country, including the United States.

By using our Services, you consent to this transfer.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.

14. Contact Information

If you have any questions or would like to exercise your rights:

Email: info@luckyhits.shop
Phone: (718) 697-9942

Lucky Hits Inc.
2918 Avenue R
Brooklyn, NY 11229